Privacy policy

PRIVACY POLICY
Last updated: September 17, 2026

Phonoman operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Phonoman is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. PERSONAL INFORMATION WE COLLECT OR PROCESS
We collect and process the following categories of personal information depending on how you interact with our Services:
* Contact details: including your name, shipping address, billing address, phone number, and email address.
* Financial information: including credit card or debit card details processed securely via our payment gateways, transaction details, and payment confirmations.
* Account information: including your username, password, security questions, and customer preferences.
* Transaction information: including the items you view, add to your cart, purchase, or return.
* Communications: any information you provide when reaching out to our customer support team at sales@phonoman.com.
* Device and Usage information: including your IP address, browser type, device identifiers, and data collected through cookies regarding how you navigate our website.

2. PERSONAL INFORMATION SOURCES
We collect personal information directly from you (when you place an order or contact us), automatically through cookies and tracking tools as you browse, and from our service providers (such as Shopify and payment processors).

3. LEGAL BASES FOR PROCESSING (FOR EU RESIDENTS)
If you are located in the European Union (EU), we process your personal information under the following legal bases pursuant to the GDPR:
* Performance of a Contract: To fulfill and deliver your headphone orders.
* Legitimate Interests: To improve our services, secure our website against fraud, and conduct standard marketing activities.
* Consent: Where you have given us clear consent, such as signing up for our marketing newsletter or allowing tracking cookies.
* Legal Obligation: To comply with fiscal and accounting laws in Romania.

4. HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We may share your personal information with trusted third parties for legitimate business reasons, including:
* With Shopify, our hosting provider, to operate the store.
* With fulfillment and shipping carriers to deliver your products from Romania to your destination.
* With payment processors to handle credit card transactions safely.
* With marketing partners (like Google Ads) to show you relevant advertisements based on your browsing behavior.

5. INTERNATIONAL DATA TRANSFERS
As Phonoman is powered by Shopify, your personal information may be transmitted and stored in countries outside the European Economic Area (EEA), including the United States. Shopify ensures these transfers are fully protected using European Commission-approved Standard Contractual Clauses (SCCs).

6. YOUR RIGHTS UNDER GDPR
If you are a resident of the European Union, you have the following legal rights regarding your personal data:
* Right of Access: You can request a copy of the personal data we hold about you.
* Right to Rectification: You can ask us to correct inaccurate or incomplete data.
* Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data.
* Right to Restrict or Object to Processing: You can object to direct marketing or ask us to stop processing your data.
* Right to Data Portability: You can request a transfer of your data to another service provider.
* Right to Lodge a Complaint: You have the right to complain to a data protection authority (such as ANSPDCP in Romania).

To exercise any of these rights, please contact us at sales@phonoman.com.

7. COOKIES AND TRACKING
We use cookies to enhance your shopping experience, remember your cart items, and analyze website traffic. You can manage or disable cookies directly through your internet browser settings at any time.

8. CONTACT US
For any questions regarding this Privacy Policy or your personal data privacy, please contact our Data Controller at:
Email: sales@phonoman.com